They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I was comfortable. I will definitely refer my friends and family here. They were great and I think more people should know about them. I'll definitely be going back. I didn't have a bad experience.