Hard to get an VALID appointment; Many times and dates given by one of the clerical's. Have learned to call ahead now; because there is inevitably NO APPT. Would suggest always calling to verify before you load your baby up. Mr. Dr. Goho is A WONDERFUL VET; SO I KEEP GOING; AND HAVE FOR OVER 25 YEARS; THIS APPT THING JUST STARTED LAST YEAR WITH JUST THE ONE TECH. Would all stars but the appointment thing has cost me extra gas; and stress.