Directory > Providers > Pet Services > Veterinarians > CA > Santa Clarita > Saugus Animal Hospital > Reviews

Saugus Animal Hospital

Nearby

Veterinarians

Tags A-1 Veterinary Service

Santa Clarita, CA

Copper Hill Animal Clinic

Santa Clarita, CA

Tags Pet Vaccine Clinic

Santa Clarita, CA

All Creatures Emergency Center Inc

Santa Clarita, CA
Get Featured on Wellness.com > Learn More
Saugus Animal Hospital
Saugus Animal Hospital
(2 Reviews)
> Get Phone Number & Directions
27737 Bouquet Canyon Road Suite 130 Santa Clarita, CA 91350
Add a Review

Consumer Feedback

(2 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Recommended
3 star average for Recommended
DOG OWNERS BEWARE!

Saugus "Animal Hospital" is thee WORST vet I have ever been to with no care or regard to helping animals whatsoever!! My dog was involved in a severe attack. He was bleeding profusely and very weak and wobbly. When we got there they took him back to evaluate him. They said he needed to have emergency surgery and went over the charges with me. I told them that was no problem however since it happened so fast I didn't bring my purse with me but my mom would be paying for it (who was working in San Fernando Valley) and would have no problem paying them in full over the phone or as soon as she was off work in person. They refused to accept payment and REFUSED TO TREAT my dog who at this point was losing a lot of blood and crying in pain! I couldn't believe it! My mom and I begged for them make an exception and to please treat him but we were turned away and told to go to our usual vet (Dr Sharp Pet Hospital in SFV who seen him immediately w/o question about payment) This is the worst experience I have ever had at an "animal hospital!" I am furious that a business who is supposed to care about animals is too busy worried about following a policy and collecting money than to treat my dog who was in need of treatment. After the incident my mom called and spoke to a manager who was rude about the whole thing and said that they had to follow policy and called me a liar saying my dog wasn't bleeding that bad! He had a horrible attitude, didn't even apologize once or ask how my dog was!! Unbelievable! Needless to say I will NEVER come back and I encourage everyone to stay FAR FAR AWAY from these unprofessional greedy heartless people!

FYI: My dog is doing much better and is resting at home now thanks to Dr Sharp Pet Hospital
by Anonymous xxx.xxx.229.122
April 26, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this veterinarian thoroughly explain the risks and benefits of your pet's treatment?
Yes, I felt informed when I left
Were you confident that your pet was safe in this veterinarian's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by nwh xxx.xxx.69.87
February 20, 2013
Add a Review
Map and Directions
27737 Bouquet Canyon Road Suite 130, Santa Clarita, CA 91350