It was so nice to arrive and see many friendly, fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I don't know of anywhere else that would've taken better care of me. The facilities were in excellent condition and smelling great. The kenneled pets looked happy and well taken care of. I had a great experience.