Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.