There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They were probably the rudest vet techs I've ever met. I couldn't believe they could get away with treating people like that. They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. They should really treat their clients better.