I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.