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MATTHEW MCINTYRE, D.C.

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MATTHEW MCINTYRE, D.C.
(1 Review)
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2550 W ARROWOOD RD CHARLOTTE, NC 28273
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Consumer Feedback

(1 Review)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
1 star average for Recommended
When I called to make the appointment I asked the receptionist how much a consultation was. She asked if I had insurance. I said no I’m private pay. She said it was free. I asked her how much the adjustments were because I was worried about the price. She said “Oh don’t worry we will work with you especially since you don’t have insurance. We are here to help you.” Well, after that comment I made my first appointment.
At my first appointment I had extreme pain in my neck (my c3 pops out a lot causing severe headaches and pain into my left shoulder and back.) I was examined and told I would need to pay $200 now for X-rays and then he would develop an “action plan” just for me. If they know you need X-rays then they should have told me on the first phone call – right? He wanted his own also, not from another doctor. My medical doctor just took X-rays of the same area from complains of pain. He spent a total of 5 minutes with me and talked so fast I could barely understand him. He was in a big hurry. I just thought he was behind that day.
2nd visit – He did an adjustment on this visit, which is just pop the top 2 (c1-c2) in and said the rest would align itself over time. He was very rushed on this visit also. I spent maybe 5 minutes with him. I asked him then how much this would cost that I didn’t have insurance. He said don’t worry, when you come the next visit (scheduled 2 days later) I will give you my “action plan” for you.
3rd visit and last – He again was in a really big hurry – spent 5 mins with me and then had his receptionist come in and give me his “action plan”. That plan was 24 visits – 3 visits a week for 4 weeks, 2 visits a week for 4 weeks and 1 visit week for 4 weeks. Total weeks (12) Cost $1640+$200 X-rays – total 12 week plan $1840.00! They wanted me to pay right then – upfront for the (12) week plan. The “plan” stated that if I came and didn’t need an adjustment then of course he wouldn’t give me one but yet I paid for it already, no refunds. Why not say, “you look fine today, no adjustment needed – then that cost roll over to another adjustment. That is what you would expect but NO not here – you pay upfront and if you don’t use it you lose it. I told the reception I certainly could not afford to pay them $1640 for a service that was less than 50% going to work. She then charged be $120 for the (2) adjustments done. A total to his guy of $320 for x-rays I already had and 2 adjustments. Which we all know it takes more than that to fix a problem. Now does that sound like a fair deal to you?
What a rip off – this guy is preying on innocent victims in desperate need of relieving pain. Who pays a Chiropractor $1840 upfront for services that last only 12 weeks and you get adjustments only when you need it – but already paid for it? Who can afford to get off of work all of those times? Why not just charge as the patient comes? What more proof does anyone need this guy is a TOTAL RIP OFF. How sick he must be to prey on innocent hurting people. He should have his license revoked. There are really good Chiropractors out there and guys like this make them all look bad.
by lovinstang xxx.xxx.178.3
November 29, 2012
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2550 W ARROWOOD RD, CHARLOTTE, NC 28273