After I left my first appointment, I had absolutely no hope they would be able to help me. I wasn't very confident that they knew what they were doing. They are always spot-on about what is bothering me. I have never been misdiagnosed by this chiropractor; they are an expert at what they do. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.