They are always spot-on about what is bothering me. I have never been misdiagnosed by this chiropractor; they are an expert at what they do. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They didn't pressure me to buy anything I didn't need. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.