Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider prominently display their diplomas or business license?
Yes