They are always prepared for my appointment and remember everything about me. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.