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Northern Lakes Community Mental Health - Clinical Offices, Houghton Lake

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Northern Lakes Community Mental Health - Clinical Offices, Houghton Lake
Northern Lakes Community Mental Health - Clinical Offices, Houghton Lake
(4 Reviews)
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2715 South Townline Road Houghton Lake, MI 48629
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Expertise
2 star average for Expertise
Does this provider have a good professional reputation within your community?
Absolutely not
Was this provider thorough in discussing the risks and benefits of your treatment options?
Not really
Did this provider spend time asking questions and listening to you?
Not really
Did the staff help you feel comfortable when you called with questions or concerns?
No, very uncomfortable
Was the waiting area spacious enough?
Yes
by Lcw xxx.xxx.12.17
May 08, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.44.50
March 26, 2013
The male social worker I saw this time (Ken?) was excellent! He was extremely knowledgeable, very professional and obviously knew what he was doing. I had seen a different social worker on another occasion (Joanie) who was rude and didn't seem to know what she was doing so I hesitated to try again but my experience this second time was like a night and day difference. Northern Lakes needs to have more people like the gentleman I saw and get rid of the obvious incompetents like Joanie!
by Mari xxx.xxx.201.151
August 30, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
December 01, 2011
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Map and Directions
2715 South Townline Road, Houghton Lake, MI 48629