The girl at the front desk is AWFUL! If you're going to treat people for mental health issues, I'd suggest having a more compassionate front desk person. After telling my daughter she missed her appointment (that had been moved without our knowledge) and that the physicians will refuse to see her since it was her first appointment. We waited 4 months to see someone!!! Then we're told very rudely that patients who are "no shows" on their first appointment are not allowed to be seen. Ever. Thanks for making an already depressed person feel even worse. Just a suggestion, but if your going to deal with mental health patients, you should probably have someone with some empathy in your office. Just so you know, after we were turned away by your horrible front desk person, my daughter ended up in the ER.
Waiting 4 months for an appointment is one thing. But the experience I had this morning is entirely another. Unprofessional and rude. Not to mention her lack of compassion in a field that should require self restraint and concern. She was already depressed, way to kick them when they're down.