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Rachel and Matthew Burnett, ND

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Rachel and Matthew Burnett, ND
Utah Natural Medicine
(15 Reviews)
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242 S 400 E, Suite A Salt Lake City, UT 84103
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was the music playing while you waited or during your visit pleasant to you?
Yes
Does this provider have a good professional reputation within your community?
Definitely
Are you going to visit this provider again?
Yes
Did this provider take time with you at your appointment?
Yes
Was the office accommodating when booking an appointment?
Great
by Anonymous xxx.xxx.41.2
September 22, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous xxx.xxx.104.179
July 25, 2013
My kids and I have been a patient of both Dr Matthew and Dr. Rachel for the past 5 years. They really are exceptional health care providers! Whether Im there as a neurotic mother of a small child or for myself, they take time to calm my fears, answer my questions and make sure I understand all of my lab results and plan of care. They are very patient answering questions and really want you to understand what's going on with your health. I feel that they do not order excessive lab tests or procedures like some providers. They go over your results one by one so you really understand what's it all means. My family and I have been extremely happy with the care we receive at Utah Natural Medicine. And, their staff (namely Teri the receptionist) is kind, patient, maintains confidentiality and gets phone messages answered in a timely manner. None of the front office control stuff you deal with in some offices!
by D. Suarinod xxx.xxx.223.26
July 12, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.26.13
June 26, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this naturopathic doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.141.66
May 10, 2013
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Are you going to visit this provider again?
Not if my life depended on it
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.0.56
March 18, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider offer flexible appointment times?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.15.28
February 23, 2013
Dr Rachel helped me with my problem. She listened and gave me a simple treatment that worked. Wished I had gone to her first instead of last. I recommend natural medicine.
by mmcoy xxx.xxx.228.54
February 23, 2013
I have a friend that told me about this clinic after she had a total turnaround in her health after seeing Dr. Rachel. When I first called Utah Natural Medicine to schedule an appointment, I was sad to hear that it would take weeks before my appointment. I almost decided to try another doctor that I could get into the next day and I'm so glad I didn't. I realized that there's a reason it takes a while to get in - she's busy because she's OUTSTANDING and people have caught on! You can't get care many other places like here. She actually listens and does her best to help you figure out WHY you're sick and then she talks about diet and how eating differently can help you! I've never had a doctor talk about nutrition in the detail she does! I've lost 25 pounds since I started seeing her and I'm so much healthier and happier. They do such a great job of never overbooking appointments, even though they are extremely popular. My first appointment was 2 hours long and was packed with information and education. I always have tons of questions and she answers them all patiently and even types what we talked about on a treatment plan to help me remember every detail when I got home.
by Healthy again! xxx.xxx.15.28
October 13, 2012
Naturophatic medicine is unique because of the relationship between a naturopathic doctor and his or her patient is a partnership. Dr Rachel Burnett is a vital partner in this relationship. I am continually impressed by her intellect, research curiosity, and cutting edge information that she brings to each of our visits. Salt Lake City is truly lucky to have her in town as she is a world class physician. Its a blessing in the medical community to have a personal advocate that believes in looking for the root cause of a problem opposed to just giving me a drug and calling it a day.
by Ron Cramas xxx.xxx.106.123
October 10, 2012
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Map and Directions
242 S 400 E, Suite A, Salt Lake City, UT 84103