Jaime Houston, DVM

Jaime Houston, DVM
The Village Vet LLC 20318 SE Highway 212 Damascus, OR 97089
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
How would you compare this provider to others in his/her field that you have visited?
The best
Are you going to visit this provider again?
Yes
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.191.183
November 04, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
Yes
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Does this provider remember you and your circumstances at every appointment?
Yes
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous xxx.xxx.195.23
October 09, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Does this provider return your phone calls?
Promptly
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by Anonymous xxx.xxx.8.108
May 09, 2014
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.16.62
March 21, 2014
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.85.173
March 19, 2014
The most compassionate and kind vet I've ever met. The entire staff is very professional and caring. The prices were very affordable compared to other clinics.
by Sue Jensen xxx.xxx.220.22
January 03, 2014
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by Anonymous xxx.xxx.215.129
September 11, 2013
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was your pet anxious to leave this veterinarian's office?
Yes, my pet seemed extremely distressed the whole time we were there
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous xxx.xxx.41.19
May 22, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the examining rooms clean and free of odor?
Yes
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous xxx.xxx.222.128
May 09, 2013
I love that they are always more than happy to answer my questions, and actually welcome questions. Dr Houston was extremely friendly, and paid attention to both me and my pet. My first visit with Dr Houston was for my new Ocicat kitten's "well baby" check. Not too long later, the extremely active and spunky kitten slipped off my desk at home and injured her leg. Dr. Houston even got down on the floor to play with her in order to evaluate the specific location of her injury. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately. For example, when it was time for my young cat's spay, she was a... less than ideal patient. Even though I kept a very close eye on her and was extremely diligent about care, she still tore out her sutures and required several more visits. The only visit Dr. Houston charged me for was the second surgery, and I think that was very fair. I have been so happy with her that when it was time for my mature Aby to have his annual exam I took him to Dr. Houston as well. I also like the fact that she is up on modern and current vaccination research and doesn't push unnecessary vaccinations or procedures.

The staff really made the extra effort to make us feel welcome and at home. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They were absolutely amazing and make others in the same field look like beginners. I really can't say enough good things.
by Anonymous xxx.xxx.109.248
April 13, 2013
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