Sterling Optical - Oakdale Mall

Sterling Optical - Oakdale Mall
Sterling Optical - Oakdale Mall Oakdale Mall Johnson City, NY 13790
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable at this eye care office?
They were average
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Did the waiting room smell clean?
Yes
by Anonymous xxx.xxx.118.169
April 05, 2014
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.117.251
October 12, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider prominently display their diplomas or business license?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider listen to your input and concerns?
Yes
Did this provider have reasonable prices?
Yes
by Donna xxx.xxx.29.173
July 24, 2013
Did this optometrist seem knowledgeable about different types of contacts?
Sort of, I wasn't entirely convinced she/he knew what they were talking about
Did this optometrist seem knowledgeable about different types of contacts?
No, she/he was completely unhelpful
Did this optometrist seem knowledgeable about different types of contacts?
Sort of, I wasn't entirely convinced she/he knew what they were talking about
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider give unbiased advice?
Yes
Was this provider friendly?
I didn't feel very welcome
by Anonymous xxx.xxx.192.123
February 27, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider treat their staff well?
Kind of, but not very well
Would you recommend this optometrist to others?
Yes
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.53.10
January 29, 2013
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Were the restrooms clean at this provider's office?
No, they were disgusting
by Anonymous xxx.xxx.145.64
November 30, 2012
Did not feel like they knew what they were doing. Waited 20 days for my glasses, then they called and said my glasses were ready, I went to pick them up and they were not ready, was told to walk around the mall for two hours while I waited. I don't recommend this place to anyone, it was $800 wasted.
by Cindy xxx.xxx.145.64
November 29, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
January 06, 2012
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