Custom Eyes Optometry

Custom Eyes Optometry
Custom Eyes Optometry 1835 Newport Blvd Costa Mesa, CA 92627
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider friendly?
Very! The most welcoming office I've visited!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
February 23, 2012
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Anonymous
December 08, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They really go above and beyond to make me feel special.
by Anonymous
December 05, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
December 05, 2011
I always have a good experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always return my phone calls quickly.
by Anonymous
November 09, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Putting their customers first is definitely a priority here and it shows.
by Anonymous
November 07, 2011
I'm definitely going to make sure to get my next full eye exam with the doctor, since just getting glasses was such a pleasure. There hours are great as well. Highly recommended!
by Anonymous
October 31, 2011
Custom Eyes Optometry, you guys are the best!! You guys do not keep me waiting and when I go in, I am out in minutes. Thank you.
by Anonymous
October 26, 2011
Custom Eyes did such a good job with my son. They are very knowledgeable and knew what they were doing. Me and my son are very thankful.
by Anonymous
October 21, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
October 19, 2011
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