I have heard horror stories of people's pets being misdiagnosed by their veterinarians, but that is not something you have to worry about here. I have never had a bad experience and I have complete faith in their care. I thought their pricing was very fair. I have been to other places that charge an arm and a leg and I was happy to see that they weren't one of them. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I was pleased that they were able to answer all of my questions. I left feeling very informed about pet care.