Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. They gave me sufficient information to make a decision about my treatment plan.