Grayslake Animal Hospital

Grayslake Animal Hospital
Grayslake Animal Hospital 1490 East Belvidere Road Grayslake, IL 60030
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did you feel safe in this provider's care?
No, I was scared
Was this provider's staff friendly?
No, they were rude
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.159.10
October 15, 2013
Dear Grayslake Animal Hospital,

My pet is a patient of yours, but this about your help in another area. I called a few weeks ago for a recommendation for a vet that would make house calls. My cousins dog had a splenic mass that ruptured and was given 2 days-4 weeks for her pet to survive. She hoped to have quality time with her Golden, and as much time. She began to deteriorate, and did not think she could make get her dog in the car ti the vet.

I said I'll call my vet as I really like them, and perhaps they could recommend a vet that could euthanize in her home and make it comfortable for everyone. You recommended Lap Of Love with Dr. Juliana Lyles, and she was wonderful.

Thank You for giving me that information. She said she was so kind , and made the process more comfortable, and she even sent my cousin a beautiful card. It was not just a card, but she hand wrote a heartfelt message to my cousin. She wrote a beautiful sincere message. It really meant a lot to her, and helped her. She said to Thank You. you guys are just wonderful at Grayslake always, and going above and beyond.

Thanks Again
by Anonymous xxx.xxx.72.54
July 02, 2013
Was the waiting area spacious?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Would you recommend this animal hospital to others?
I Already Have
by Anonymous xxx.xxx.83.173
June 05, 2013
Was this veterinarian friendly?
Extremely Friendly
Would you recommend this animal hospital to others?
I Already Have
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.96.98
January 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.234.37
April 04, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Anonymous
October 14, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
October 11, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did this provider have reasonable prices?
Absolutely!
by Anonymous
July 02, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
June 02, 2011
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Was this veterinarian friendly?
Extremely Friendly
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
by Anonymous
May 27, 2011
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