Minburn Veterinary Clinic - DRS Laura & Randall Gibson

Minburn Veterinary Clinic - DRS Laura & Randall Gibson
Minburn Veterinary Clinic - DRS Laura & Randall Gibson 301 Baker Minburn, IA 50167
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Outstanding customer service. Very knowledge and helpful
by Mike Porter xxx.xxx.228.203
June 17, 2024
I worked for Drs. Randy and Laura Gibson back in the late 80's to early 1990's. They are by far the best in the business. They are professionals and have a true care for the well being of the animals they take care of as well as the owners the animals. I think very highly of them. Even after all these years they are still by far the best in what they do.
by Tammie Jo Hutt xxx.xxx.136.51
March 06, 2018
EXCELLENT
by Vaneise xxx.xxx.160.248
February 25, 2017
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.248.139
September 08, 2013
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by ta xxx.xxx.176.68
August 29, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office clean?
It could have used some cleaning
Was the waiting area spacious?
No, but I can always find a seat
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous
March 06, 2012
Did this animal hospital use current and safe equipment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 01, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
November 15, 2011
They make sure to treat all their clients equally and without favoritism. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly.
by Anonymous
November 11, 2011
Would you recommend this provider to others?
Yes
by Anonymous
July 19, 2011
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