I used Dr. Daman for over 17 years; NEVER EVER WAS I MADE TO FEEL comfortable or known to anyone, with the exception of one woman who works there. He, although perhaps a good vet, has little to no real social skills. However, I remainded loyal to him in spite of being treated rudely by his staff from time to time and being always treated like a stranger by him. Today however, his hideous wife screamed at me when I asked if he was in. She told me to "SIT DOWN! HE IS IN SURGERY!" When I asked how long it would be, she said "SIT DOWN!!" Needless to say, I was appalled and horrified at her utter rudeness and inability to answer a simple question since I did have an appointment and perhaps should have been informed if I was going to have to wait an hour or more. I will never go back there; and I am sick over the 1000's of dollars I spent in there over the years to be spoken to so hatefully by such an ugly witch.