New England Animal Hospital

New England Animal Hospital
New England Animal Hospital 2 Pleasant Street Waterville, ME 04901
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Excellent took my new cat for check up friendly and knowledge able staff.
by Leanne xxx.xxx.179.230
July 23, 2019
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Does this provider maintain a professional appearance?
Absolutely
by Anonymous xxx.xxx.202.95
May 15, 2014
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office too cold?
No, it was fine
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.61.70
April 29, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.243.214
February 18, 2013
Dr. Danner has taken over and reopened New England Animal Hospital thankfully. I previously took my pets here until Dr. Slack passed away in December. After that I had to switch to Kennebec Valley Vet. and had an absolutely awful experience there. I was more than pleased when Dr. Danner opened up. He does a great job caring for your animals. He is sincere and caring with dealing with your animals. He does a great job of always explaining all your options and allows you to make the decision rather than trying to sell you something you don't need. He really is in it for the animals as twice now I have asked for tests to be run on my cat who has renal kidney failure and hyper thyroid and he talked me out of it at this time because it was not beneficial at that time and he even told me he would "hate to have me pay the $75 for nothing at this time." He was great at teaching how to give my cat an IV at home to keep him hydrated. I have had a great experience with Dr. Danner and his staff. Great addition to the community!
by bk1978 xxx.xxx.170.120
June 22, 2012
Did this provider have reasonable prices?
Absolutely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
December 28, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. They have never left me unattended and they always go the extra mile to make me feel cared for. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
December 07, 2011
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Anonymous
April 03, 2011
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