New Prairie Small Animal Clinic

New Prairie Small Animal Clinic
New Prairie Small Animal Clinic 5424 East USHighway 20 Rolling Prairie, IN 46371
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
I have no complaints. The staff are always very courteous and seem to care greatly about my dog whenever I bring her there. The only reason I did not give a 5 star rating, it seems like their charges for services are always higher than most other vets in the area.
by Joe xxx.xxx.122.131
February 22, 2017
I've never had to wait long. Everyone is so caring with my two cats Jake & Sparky. I highly recommend!!
by Pamela xxx.xxx.246.31
October 18, 2016
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did they follow up with you after your appointment?
Yes.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
by jULIE xxx.xxx.104.80
September 15, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the waiting room chairs comfortable at this animal hospital?
Average
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.201.103
April 12, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.160.22
April 02, 2013
My pets like it and Maggy hurries to get inside and they are never overly anxious to leave (however it could be due to all the fun treats they get) . I didn't have to wait at all after I arrived for my appointment. They were running right on time. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. It's so refreshing to find a vet that isn't always overwhelmed by too many pets. They are able to spend as much time with you as you need and are never rushed off to see another pet. The staff and doctor work great together as a team. It made me that much more confident that I was under the care of professionals. We have been with New Prairie for 30 years, with both Doctors Mack and even schedule trips back home to include our dogs yearly check-ups.
by Rebecca xxx.xxx.205.16
March 22, 2013
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Were the examining rooms clean and free of odor?
Yes
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous xxx.xxx.61.37
October 04, 2012
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