Davis-Heller Lisa DVM

Davis-Heller Lisa DVM
Davis-Heller Lisa DVM 1333 North Pleasants Highway Saint Marys, WV 26170
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
My entire family thinks the world of Doc. Lisa. After moving to California, my daughter had a difficult dog that hated the vets. When "Chloe" needed spaying, they flew to WV. Surgery went without a hitch. Doc. Lisa and her staff are awesome. I would have never found her, but my first year in WV, on Christmas eve, I had a pet emergency. This office was the 8th call I made, and the only one that would see my dog. My pets are my family, thanks to the entire staff at St. Marys clinic, for being available when needed, crying real tears with me, when warranted, and providing excellent care.
by Laura McCann xxx.xxx.103.93
September 09, 2015
the staff and Vet are wonderful
by KatieW xxx.xxx.153.214
July 15, 2015
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this veterinarian answer all of your questions?
Yes
by Anonymous xxx.xxx.229.22
March 15, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider treat every client equally?
Sometimes, but not all the time
by Anonymous xxx.xxx.75.241
September 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.4.47
June 20, 2012
Was it easy to make an appointment with this provider?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous
February 03, 2012
Did you experience unnecessary pain during your visit?
No
Are you going to visit this provider again?
Sure
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
by Anonymous
September 06, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
August 04, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
by Anonymous
June 27, 2011
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