Was this provider's staff friendly?
No, they were rude
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Were the waiting room chairs comfortable at this animal hospital?
Yes