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Dahlhausen R DVM

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Dahlhausen R DVM
Dahlhausen R DVM
(4 Reviews)
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5989 Meijer Drive Suite 2 Milford, OH 45150
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
5 star average for Recommended
Staff
5 star average for Staff
my 18 yr old daughter took her degu to this vet on Friday before the new year. was told that he was getting older but he had pneumonia and that it was best to get fluid in him and leave him with the vet so he could be watched. she was told when she left that she would be called and/or she could call to check on him. no answer saturday... no voicemail ability...no afterhour number...so we were left waiting for 3 days for an update on our pet. my daughter had to call on tuesday 1-2-2018 when they reopened to get told someone would have to check on him and then let her know. she then was told that he did not make it. we went to the office on saturday and know that no one was there - yet we were told the dr was checking on him all weekend. when my daughter was waiting for someone to bring her deceased pet to her - who we have had for many years - she heard the dr say to his assistant " oh they are here for that degu"... no respect for her feelings, no caring, no compassion - and then said " we will waive your weekend fees " -
seriously - what in the #$@#$ could you possibly charge her for ? you were not checking on this pet and your entire team acted as if her feelings for her pet were meaningless.
Everyone understands that pets pass when they are near the end of their life expectancy but if you decide to be a physician - you need to learn how to be compassionate to the people that entrust their pets to you.
It would have been more decent for you to tell her to take him home and tell her how to watch him over the weekend rather than letting her wait to hear you inconsiderate comments. Not to mention the fact that you couldnt spare 5 minutes to talk to her and address her pet by his name - because he has one even if you are that selfish to acknowledge it. You owed her and her pet that much.

I am business owner and I assure you that i will NOT refer anyone to you ... in fact i will DETER people from using you. I will also be sure to pass this to anyplace that i can review your establishment.

You should take a lesson in compassion...some day you may expect someone to give it to you
by tracy l kroeger xxx.xxx.58.88
January 03, 2018
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Anonymous xxx.xxx.47.126
February 01, 2014
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was this provider's office easy to locate?
Fairly Easy
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.47.126
October 02, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you refer this provider to a family or friend?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
July 05, 2011
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Map and Directions
5989 Meijer Drive Suite 2, Milford, OH 45150