Directory > Providers > Pet Services > Animal Hospital > ID > Boise > Animals R US > Reviews

Animals R US

Nearby

Animal Hospitals

WestVet

Boise, ID

Bench Animal Hospital

Boise, ID

Ada Veterinary Hospital

Boise, ID

Animals R US

Boise, ID
Get Featured on Wellness.com > Learn More
Animals R US
Animals R US
(8 Reviews)
> Get Phone Number & Directions
8901 West State Street Boise, ID 83714
Add a Review

Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I called in and got a quote over the phone from an employee there. Based on that quote I made an appointment and got my dog fixed. My husband picked up the dog for me and gave me the receipt when he returned. I immediately called because the quote was $120.00 and was charged $170.00. When I dropped the dog off that morning I was assured that she would receive pain medicine during the surgery and some would come home for us with her as part of the cost of the surgery. No pain medicine came home with my dog at all, she laid here crying in pain. I immediately called and the attitude was use the pain medicine that I paid for that we received for our other dogs (Large 100 + pound dogs) when the dog fixed was 17 pounds. I left a message for the office manager to call me, no call back. I called in again and asked for the manager to call, guess what no call back. I then called in again and left yet another message, still waiting to hear on that one. I asked for someone else and no one else is available. I would not recommend them because they are not true to there word and to send a dog home in the pain my dog was was not acceptable and lack of follow through on there end was absolutely unprofessional and not trust worthy. If you truly love your animal you will not bring it to this facility, the lack of caring I have encountered on this visit shows where the ethics truly lie.
by Darci xxx.xxx.28.191
August 05, 2014
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.51.226
June 30, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did this provider have reasonable prices?
They were decent, but not very affordable
Were the examining rooms clean and free of odor?
Yes
by Anonymous xxx.xxx.97.97
August 12, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.184.114
December 28, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
February 20, 2012
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
December 14, 2011
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
November 06, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
by Anonymous
July 06, 2011
Add a Review
Map and Directions
8901 West State Street, Boise, ID 83714