Anrus Veterinary Clinic Inc

Anrus Veterinary Clinic Inc
Anrus Veterinary Clinic Inc 604 North State Street Freeburg, IL 62243
Add a Review

Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Would you recommend this animal hospital to others?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider rush your appointment?
No
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by JEANETTE xxx.xxx.120.143
October 18, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this animal hospital use current and safe equipment?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by dixie's mom xxx.xxx.128.74
October 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.1.186
August 18, 2012
Dr Russ is one of the best people that I have ever met. He is kind and patient and most of all knowledgeable!
You couldn't ask for a better animal caregiver but most of all he is PRESENT and listens and acts accordingly.
Dr. Russ and his family are wonderful!!
by horse lover xxx.xxx.205.247
August 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.29.115
July 05, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. Dr Russ is a very compassionate and thorough vet. He personally signs and mails sympathy cards for all the passing of our pets. He goes above the norm to care for our pets and meet our personal needs, understanding our pets are family.
by Barb P. xxx.xxx.69.236
May 29, 2012
I was given a polite greeting when I walked in. It was nice to be acknowledged. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. It was easy to get the appointment time that worked for my schedule. When comparing them to others I have visited for the same condition, they are among the best I have seen. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Anonymous
August 22, 2011
Add a Review