I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They have a huge selection of medication available for pets and fully explain the benefits and possible side effects that each one presents. They also provide flea protection by the month, if you prefer to buy it that way. It's such a great place. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They made the extra effort to make sure every question and concern I had was addressed. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.