Their staff is the most friendly, welcoming staff I've ever dealt with. Ever. They are so warm and professional, and make the whole experience that much better. Their lasers for hair removal are the latest lasers available.I was totally impressed. Both the doctor and staff here are extremely friendly and welcoming. They roll witcha and Cindy is totally awesome.you won't believe how knowledgeable, professional kind and funny she is. They put in the extra effort to make me feel valued and important. I've already told my friends and family and my doctor about the fantastic experience I had with Happel Laser. They really on top of things. They showed me with a demo and then gave me some of the latest laser treatments available. I felt totally confident I was taken care of by the top professionals in the field of laser hair removal. Incredible experience and results!