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Mike Pinkston, MA, LPC

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Mike Pinkston, MA, LPC
Heart Matters Counseling
(8 Reviews)
> Get Phone Number & Directions
13550 Northgate Estates Dr Ste 200 Colorado Springs, CO 80921
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They seemed extremely interested in how they could help me solve my problems. They were completely supportive and willing to do whatever they could to get me through my issues. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I have definitely noticed big changes since starting therapy. They have helped so much with my relationship and I getting along better than ever. They definitely know what they are doing and have been such a great support system for me and my husband. I would refer this counseling center to anyone who has suffered through sexual trauma.
by Sandy B. xxx.xxx.246.37
February 10, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Bill Puryear xxx.xxx.209.219
December 22, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.5.214
October 18, 2012
I came in to work on my marriage. I left with hope and direction. I feel equipped to make positive changes and am excited to see how things turn out. I feel understood and encouraged by my therapist. Could not imagine a better fit. Wow!
by R.B. xxx.xxx.40.210
August 17, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.122.69
June 08, 2012
Did they follow up with you after your appointment?
Yes.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Have you noticed positive changes since starting therapy with this provider?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
October 28, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider have helpful information available online?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
June 27, 2011
Was the waiting area spacious?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 30, 2011
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Map and Directions
13550 Northgate Estates Dr Ste 200, Colorado Springs, CO 80921