Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this marriage and family therapist answer all of your questions?
Some were answered
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education