When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Their staff was friendly enough, but they didn't go out of their way to help me. They needed to pay a little more attention to detail, to make sure they didn't make any mistakes. I could tell their entire attention wasn't focused on me.