They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Their fitness equipment is in fantastic shape. Everything is brand-new and the best money can buy.