Southern Hills Assisted Living Community

Southern Hills Assisted Living Community
Southern Hills Assisted Living Community 4795 Skyline Road South Salem, OR 97306
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
1 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by joanie
November 16, 2011
Did you feel safe in this provider's care?
Absolutely Not!
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
September 24, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
March 13, 2011
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