They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say. This provider has helpful information available online, which is really convenient. They have a good website. They went out of their way to make me feel special and respected, and were very sympathetic to my situation.