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Advanced Animal Health Center

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Advanced Animal Health Center

Rock Falls, IL

Advanced Animal Health Center

Sterling, IL

Advanced Animal Health Center

Sterling, IL

Sauk Valley Animal Hosptial

Sterling, IL
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Advanced Animal Health Center
Advanced Animal Health Center
(12 Reviews)
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601 West Rock Falls Road Rock Falls, IL 61071
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Did this provider seem current about the latest advancements in their field?
Definitely
Were the kennels and holding areas clean?
Yes, they were spotless
by Anonymous xxx.xxx.92.137
November 07, 2019
Thank you for all you have done for my Ruby dog!!!!!!
by lea xxx.xxx.145.138
July 23, 2018
We brought our cats to this facility and although they were very compassionate and helpful when our oldest cat needed to be put down, our other cat suffered for over a year with fleas. We explained to them everything we had done to try to eliminate them, and they gave her the behind-the-neck spray, but nothing worked. The vet and assistants led us to believe we and they were doing everything possible; however, we decided to get a 2nd opinion from another local vet and they offered us another option (an ingested pill) that seems to be working! We are not very happy with Advanced Animal Health Clinic because it seems to us they were only doing the bare minimum. We have to wonder...did they not know about this medicine or did they just want us to continue coming back and having to spend more and more money on treatments. This other veterinarian facility, was much more friendly and professional. We will not be back to Advanced Animal Health Clinic.
by Anonymous xxx.xxx.174.180
December 15, 2015
When my dog was fixed the incision was crooked and it also got infected. The female Doctor could be a lot nicer. They could act more professional
by Anonymous xxx.xxx.104.220
July 29, 2015
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.59.118
July 04, 2013
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Would you recommend this animal hospital to others?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.39.87
June 24, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have reasonable prices?
They were decent, but not very affordable
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Did you experience unnecessary pain during your visit?
No
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.36.245
June 21, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.189.78
December 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Happy Dog Lover! xxx.xxx.166.43
August 09, 2012
Was this veterinarian friendly?
Extremely Friendly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Are you going to visit this provider again?
Without a doubt!
by Anonymous
February 20, 2012
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Map and Directions
601 West Rock Falls Road, Rock Falls, IL 61071