Animal Clinic at Southside

Animal Clinic at Southside
Animal Clinic at Southside 3012 James L Redman Parkway Plant City, FL 33566
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Back in the day, when Doc Wy had only a small used truck and did lg. animals, he was VERY good-to the point and helped you to learn how to help your own critters on a budget. As they expanded into small animals he was still good, but the other vets he had with him, not so much. Recently they sucked close to $600-$800 ish dollars from us trying to take care of a very sick rescue dog 1 year old on a very fixed income. The surgery would have been $800.00 but they would rather us come in every other week and drop a couple hundred for NO SOLUTION. The second cath did something to our pup that killed him. But they were nice enough to put him down for free after he suffered in agony after what they did and just charge us ANOTHER $35.00 to dispose of him. You be the judge. We will probably keep using them, as once apon a long time ago they went above and beyond with one of our dogs and Doc Wy is a good to the point and usually friendly vet. But this time around, SORELY disappointing, the life COULD have been saved. I am pretty sure a tech and not a vet did the last killing cath. Things happen, dogs and cats and horses die, but I really think we were taken advantage of this go round. They should have just made a payment plan with us done the surgery instead of wallet raping us each time we stepped through the door. ESPECIALLY with established clients.
by Thinking Troll xxx.xxx.33.187
November 26, 2017
Love the staff and Doctors!!!
by Judy xxx.xxx.2.12
January 30, 2017
Beware! If you want your pet taken care of , don't use this clinic !!! They will rip you off , Doc y is most likely drunk , and a untrained technician will most like do surgery on your pet ! Beware find another vet to care for your pet !!!!!
by gonzalesa629 xxx.xxx.237.45
January 27, 2016
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did the staff keep the temperature in the waiting room pleasant?
Yes
by AW xxx.xxx.134.30
June 18, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did this provider take time with you at your appointment?
Yes
Did this provider listen to your input and concerns?
Absolutely
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
by THE PEREIRAS xxx.xxx.113.126
June 06, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Were handicap accommodations well done?
Yes
Was the provider's staff helpful and knowledgeable?
Not really
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Maybe
by Anonymous xxx.xxx.134.30
April 28, 2014
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Phyllis Martin xxx.xxx.160.56
January 01, 2014
Does this provider give unbiased advice?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
by Gene xxx.xxx.55.29
October 02, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.150.170
December 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.58.100
August 28, 2012
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