Heritage Animal Hospital

Heritage Animal Hospital
Heritage Animal Hospital 406 South Main Street Morgantown, KY 42261
Add a Review

Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
My cat was very sick and later one of the ladies that worked there told me when I brought my cat in she didn't think she would make it. However, Dr. Wells is wonderful and saved her using new meds.
by Anonymous xxx.xxx.83.199
May 02, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.47.43
January 07, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Was this provider's office too loud?
No, it wasn't too loud
by greendiva xxx.xxx.108.114
December 19, 2012
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by linda allen xxx.xxx.42.234
December 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by linda skaggs xxx.xxx.47.191
August 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by april xxx.xxx.212.208
July 27, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider answer all of your questions?
Yes
by Anonymous
May 02, 2011
Add a Review