Erlanger - Patient Information

Erlanger - Patient Information
Erlanger - Patient Information 778 Plus The Chattanooga, TN 37402
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Consumer Feedback

(7 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Clean & polite.
by Robert McCormick xxx.xxx.41.7
June 24, 2019
Did you think that this provider was thorough with you during your appointment?
Very
Was the personalities of the staff well suited to a holistic approach to care?
The entire staff were so well suited to a holistic approach. I felt completely at ease.
Did this provider give the impression that they cared about your concerns?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider take that extra step to make you feel special?
Absolutely
by Anonymous xxx.xxx.169.53
September 23, 2014
Was it easy to make an appointment with this provider?
Mostly
by Anonymous xxx.xxx.85.158
August 12, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider helpful about using your insurance coverage?
Yes
Was this provider's staff friendly?
Yes
Did this provider seem current about the latest advancements in their field?
Definitely
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Anonymous
April 09, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.161.92
July 02, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.60.20
June 05, 2012
Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. The wait was absolutely ridiculous. My mother was brought to Erlanger ER by ambulance a transfer from Erlanger in Pikeville.She had appendicitis,the RN at Pikeville told me a surgical team was waiting and she would go straight to surgery upon arrival in Chattanooga.Mom stayed in the ER for hours in pain,her appendix ruptured.She was taken to a room on fourth floor,when they came to take her to surgery it was discovered the arm band had the wrong name and birthdate.Mom is now in SICU.My family is very upset.
by Anonymous
June 20, 2011
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