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Hometown Veterinary Service

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Hometown Veterinary Service
Hometown Veterinary Service
(12 Reviews)
> Get Phone Number & Directions
1010 Highway 471 Brandon, MS 39042
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I am giving the five stars for Dr. Kirby. The office staff are friendly and helpful when you are standing in front of them. The problem is the phones are rarely answered telling you that there is a high volume of calls. The message tells you to contact by message on the site. You have a code to put in that shows you are not a robot and over and over it tells you that you are putting in the wrong code when I am not. When your message finally says it was submitted you get No response back. I sent two messages that were Never answered . Thank you for your concern. My Little Angel was put to sleep at the Animal Emergency and Referral Clinic on Tuesday night by the kindess most compassionate vet and technicians.
We will be getting a new puppy soon, but will look elsewhere and I really don’t want to. You won’t miss us because you had to ask her name every time. We came regularly to have her nails clipped.
by Carol xxx.xxx.227.115
July 25, 2020
Dr Kirby, the other Dr's he has now and has had in his practice in the past, have always been excellent. The Dr's have always gone above & beyond the call of duty in their care, treatment & explanations. Very fair prices and more often than not, they have been quite generous with samples. They have all been very loving & patient with our pets. His staff is also very caring, friendly & competent. I have, and will continue to, recommend them highly to anyone who loves their 4 legged companions, or any other pet you may have.
by linda tucker xxx.xxx.33.240
June 02, 2017
Quite simply put: They have more love for their patients (both the children and their owners) than they do for the dollar. The staff is competent, friendly and passionate about the animals they care for. AND, you can really feel comfortable even if you are a Ole Miss, LSU or Bama' fan.
by Phil xxx.xxx.92.85
January 02, 2015
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.136.220
February 15, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.112.32
August 27, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.132.137
August 01, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the examining rooms clean and free of odor?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Terri Wright xxx.xxx.49.231
November 19, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did the veterinarian allow you to stay with your pet at all times?
Yes
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Would you recommend this animal hospital to others?
I Already Have
by Anonymous
March 10, 2012
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Anonymous
August 17, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
July 09, 2011
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Map and Directions
1010 Highway 471, Brandon, MS 39042