They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They are always so friendly and welcoming to me during my appointments. They strive to make every patient feel valued and important. They made the extra effort to make sure every question and concern I had was addressed. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.