Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. The vet was okay. The groomer nicked my dog's scrotum. They have large areas of hair on their chest and bellies that look like they have been shaved without a blade and other areas that look like the hair was barely trimmed. Very unsatisfied with the grooming.