Stockton Veterinary Emergency and Specialty Center

Stockton Veterinary Emergency and Specialty Center
Stockton Veterinary Emergency and Specialty Center 1661 W Fremont St Stockton, CA 95203
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Were the examining rooms clean and free of odor?
Absolutely not, they were disgusting and smelled so bad!
Did you leave the animal hospital feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.157.188
December 13, 2013
Did you leave the animal hospital feeling satisfied with your visit?
Not satisfied, but not unhappy
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider rush your appointment?
No
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.255.9
August 27, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider have helpful information available online?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.192.56
May 19, 2013
Does this provider offer flexible appointment times?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by DaisysMom xxx.xxx.175.17
March 09, 2013
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. I would never visit them again. I was very disappointed.
My cat is barely breathing, I'm hoping she makes it through the night, misdiagnosed for 100 bucks. Horribly overpriced and unqualified. Waiting for my competent vet to open at 8:30 am. Never again. They wanted a thousand (!) dollars for xraysvand to keep her until 8 am in the morning, when they close. If you want your pet to die, take them there. Idiots.they take them in the back for 'treatment' and won't let you be with your beloved pet.they bring them back after doing nothing. Awful.
by Cat Lover xxx.xxx.150.240
September 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by brad xxx.xxx.68.119
September 16, 2012
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
June 03, 2011
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Would you recommend this animal hospital to others?
No
by Anonymous
May 12, 2011
Did the veterinarian allow you to stay with your pet at all times?
Yes
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Was it easy to make an appointment with this provider?
Yes
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
by Anonymous
April 07, 2011
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