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Eastside Animal Hospital

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Eastside Animal Hospital
Eastside Animal Hospital
(12 Reviews)
> Get Phone Number & Directions
430 North Stapley Drive Mesa, AZ 85203
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
5 star average for Value
Staff
5 star average for Staff
If I could give zero stars I would. Mel Bramley was very rude and made a very poor judgement call that resulted in a scared cat scrambling all over the room.

I was told over the phone that they accept feral cat patients. I have a neutered male feral that is very friendly with me, I pet him everyday, but he is still feral with other people.

Mel Bramely, the Senior of the father- son duo, was rude from the very beginning. He immediately started with saying that basically it's not worth it to save, feed, home, or try to medically treat a feral cat. Basically saying they are better off dead, or sick, or starving. "What's there to do with a sick feral?" he said. I said "Help them." Why are you even a Vet if you care that little for the homeless animals that we humans ensured exist in the first place?

After he finally finished admonishing me for saving this cat, he gave a look at the cat's eye (the reason I brought him in). He gave his best guess at what the problem could be but went on for awhile about not being able to really tell for sure because he wouldn't be able to handle the cat without anesthetizing him. Then out of nowhere he goes and opens the cage door and puts his hand inside, when the cat went for his hand he pulled back and left the door open and the cat got out and went crazy. I had him leave the room so I could deal with getting the cat back inside the cage. The cat was climbing the walls in terror. I was so upset, I ended up in tears. With the help of my mom who was with me in the room, we managed to get him to go back inside the cage with minimal scratches to us both. I left without the antibiotic eye drops and the receptionist let us leave without paying for the appointment. I care deeply about my animals' emotional well being and this was a traumatic experience for this cat and very much for me as well. I will never be coming here again, whether house cat or feral cat.
by Chrysta C xxx.xxx.151.224
September 07, 2016
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.61.126
October 30, 2014
Love these guys!!!! Can't say enough good things!!! Been going to them for 15 years and have always gotten great care and attention for our animals.
by azmotogirl xxx.xxx.94.76
October 27, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
I Already Have
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by Anonymous xxx.xxx.233.156
August 22, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
I Already Have
Did this provider give the impression that they cared about your concerns?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
by Anonymous xxx.xxx.151.199
July 12, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Did this provider seem current about the latest advancements in their field?
Definitely
How would you compare this provider to others in his/her field that you have visited?
Wonderful
by Anonymous xxx.xxx.78.135
May 28, 2014
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.78.135
March 14, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous xxx.xxx.73.153
February 02, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider listen to your input and concerns?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.151.92
June 10, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office easy to locate?
Fairly Easy
Were the waiting room chairs comfortable at this animal hospital?
Average
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.132.113
February 14, 2013
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Map and Directions
430 North Stapley Drive, Mesa, AZ 85203