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Southside Animal Hospital and Wellness Center Inc

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Southside Animal Hospital and Wellness Center Inc
Southside Animal Hospital and Wellness Center Inc
(46 Reviews)
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12000 Industry Way Anchorage, AK 99515
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
How would you compare this provider to others in his/her field that you have visited?
Wonderful
Does this provider remember you and your circumstances at every appointment?
Mostly
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Anonymous xxx.xxx.170.241
November 04, 2014
Would you recommend this animal hospital to others?
I Already Have
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Was this animal hospital's staff friendly?
Yes, they went above and beyond
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
by Anonymous xxx.xxx.159.81
February 25, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Does this provider maintain a professional appearance?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did you feel that this veterinarian's pricing was fair?
No, It seemed a little overpriced
by Anonymous xxx.xxx.34.46
February 11, 2014
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this provider's office clean?
It was satisfactory
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous xxx.xxx.119.204
November 01, 2013
Did you feel safe in this provider's care?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.88.4
September 13, 2013
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was this animal hospital's staff friendly?
No, they were rude
Was this veterinarian friendly?
Friendly Enough
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.43.20
July 01, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.30.61
March 26, 2013
Does this provider offer flexible appointment times?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.47.112
March 24, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.210.169
March 20, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have reasonable prices?
Yes
Does this provider remember you by name?
Sometimes, but not always
Would you recommend this animal hospital to others?
I Already Have
Was this veterinarian friendly?
Extremely Friendly
by Anonymous xxx.xxx.156.178
March 04, 2013
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Map and Directions
12000 Industry Way, Anchorage, AK 99515