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Choices Behavioral Health Services

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Choices Behavioral Health Services
Choices Behavioral Health Services
(7 Reviews)
> Get Phone Number & Directions
1100 East Norris Drive Ottawa, IL 61350
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business. #YOLO
by Ken xxx.xxx.22.80
December 14, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider answer all your questions?
No, I left confused and frustrated
Did this provider use excessive foul language?
No
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.213.206
November 10, 2012
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was the waiting area spacious?
No, multiple people had to stand
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
by Anonymous xxx.xxx.130.85
November 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.99.58
April 30, 2012
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
July 11, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
June 08, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
February 24, 2011
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Map and Directions
1100 East Norris Drive, Ottawa, IL 61350