Tri-Town Animal Hospital

Tri-Town Animal Hospital
Tri-Town Animal Hospital 93 West Road Ellington, CT 06029
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I have been taking my pets to Dr. Benjamin for 25 years. He is very caring and always puts the animals first. He is very thorough and explains things in detail. He always calls to check up and see how the animal is doing if they have been sick or injured. His prices are very reasonable too. They always make sure to return my phone call as soon as possible. They've never left me waiting.

by Kim xxx.xxx.132.124
November 20, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Anonymous xxx.xxx.197.68
May 20, 2013
We have brought all of our animals to see Dr. Benjamin for over thirty years. This is a practice that puts the animal's welfare above all else.We are always present with our pet and informed of all treatments before they are performed. Our pets have always been comfortable here, as have we. Dr. Ben has gone beyond the normal efforts of most other vets and has been heroic in his efforts to save sick animals. Highly recommend this vet for anyone concerned with high cost and friendly, inclusive, and outstanding care for their pets.
by McKinney xxx.xxx.128.243
March 18, 2013
I have been going here for years and the vet and staff are wonderful!
by Kim xxx.xxx.132.124
April 23, 2012
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. Dr. Ben puts animal welfare before all else. We have been going to him fpr 37 years and intend to continue as long as he is practicing.
by Anonymous
February 07, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider have helpful information available online?
Yes
by Anonymous
November 27, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous
August 02, 2011
Dr. Benjamin is a courtly, kind, and considerate Christian man who goes out of his way to engage your pet and make you feel comfortable. He is always polite and courteous, it's his nature. I've had numerous emergencies with my cat, who is a scrapper, and this practice goes out of their way to take care of him. I board my cat here when I vacation, and the cat doesn't want to come home! This veterinarian is so great about sending reminders for pets annual exams, thanks to them my pet's maintainance care is never overlooked. I've never had to worry about them being understaffed or not being able to help me right away when I need it. They have adequate staff that's knowledgeable and qualified. They will stay open past their closing time if needed. I know I can always count on them. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. This is a small, homey veterinary where you get one on one attention. If you encounter Dr. Benjamin around town, he will smilingly ask about your pet by name. His son assists in the practice, and is just as kind and attentive as the doctor. I would never go anywhere else.
by Anonymous
July 11, 2011
Small office, but Dr. Benjamin is very knowledgeable and caring.
by Anonymous
July 05, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
April 14, 2011
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